The Delegate may substitute another person at any time by providing advance notice to The Organiser and having received acknowledgement from The Organiser.
For any cancellations received in writing more than 30 days prior to the event, The Delegate will receive a refund of the full amount less a £25.00 administration fee to cover the costs incurred as a result of any cancellation. The Organiser is unable to provide any refunds in respect of cancellations received 30 days or less prior to the event (the cancellation period)
In the event that The Organiser postpones an event and the delegate is unable or unwilling to attend on the rescheduled date, The Delegate will receive a credit for 100% of the registration fee. The Delegate may use this credit for another VMA event to be mutually agreed with The Organiser, which must occur within one year from the date of the postponed event. No cash refund is available.
Save for the circumstances set out at clause below, in the event that The Organiser cancels the event, The Delegate will receive a refund via the method of payment for 100% of the registration fee.
The Organiser shall assume no liability whatsoever (including without limitation in respect of any actions, claims, liabilities, damages, losses (including consequential losses), loss of sales, loss of opportunity, flight costs, accommodation costs or other costs or expenses whatsoever which may be incurred by The Delegate whether directly or indirectly) and no refund or credit shall be given in the event that the event is cancelled, rescheduled or postponed due to any event beyond its reasonable control or any other event that renders performance of the event impracticable, illegal or impossible.
For purposes of this clause, an event beyond the reasonable control of The Organiser shall include, but not be limited to: war, fire, labour dispute, strike, flood, drought, adverse weather, terrorist act or attack, threat of terrorism, riot, civil disturbance, communicable disease of humans or animals which restrict movement, the death of any individual, or any other emergency, or the non-availability of the premises at which the event was due to take place for any reason.
Except as specified above, no credits or refunds will be issued for cancellations or postponements.
Except as specified above, The Organiser shall not be responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of the event.
Please note that The Organiser may make substitutions, alterations or cancellations of the speakers and/or topics. As such, The Organiser reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to The Delegate whatsoever. Any substitutions or alterations will be updated on The Organiser’s web page as soon as possible.
Special dietary requirements must be notified to The Organiser at least 14 days prior to the event, otherwise additional charges may be payable.
Delegates shall be fully responsible for any damage caused to the premises at which the event is taking place or any part of it. The Delegate agrees to pay to The Organiser on demand any amount reasonably required to make good or remedy any such damage.
The Organiser will not use your contact details for any other purpose apart from information about VMA events without your agreement. The Organiser will share your data with VMA Secretariat to verify claims for membership discounts. Contact details will be shared with VMA Secretariat as required to verify and chase payments. Contact details will not be shared with any third party without your agreement.
Names, job title and company will be shared in printed delegate packs/badges for each event.
Members discounts are applicable for certain events and are only valid if the Delegate’s Individual or Corporate membership fees have been paid.
Delegates registering for events agree to pay the published fees which are non negotiable.
If the Delegate is using a discount code, this:
